Lost and Found in an Airport: How to find your passport and suitcase

Finding your passport and suitcase in an airport

Losing your suitcase or your passport, a nightmare for the traveler

It’s every traveler’s worst nightmare: losing your passport or suitcase while traveling. If this happens to you, don’t panic! There are several things you can do to find your lost items.

A subscription service to avoid losing your bag

Our service is easy to use and has 3 formulas:

  • Freemium to discover our free subscriptions with two configurations
  • Essential, all the features, 5 possible configurations, a welcome pack and 10% discount in shop
  • Premiumup to 5 users for a single account, 25 configurations, two welcome packs and 20% discount in shop


What should I do if I lose my passport?

First of all, if you lose your passport, the first thing you should do is contact the nearest embassy or consulate. They will be able to help you get a new passport and return home.

You can also contact the nearest airport police station. They will be able to help you fill out a lost passport declaration.

What should I do if I lose my luggage?

If you lose your bag, the first thing to do is to contact the airline. They will be able to help you find it or, if it is lost, they will reimburse you for your belongings.

You can also contact the baggage claim office at the airport where you lost your bag. They will be able to help you find it

Use Smial to be contacted when your passport or suitcase is found

With Smial, you have a way to be called back if someone finds your bag or passport.

Discover how our service works

How many bags are lost each year in airports?

Millions of pieces of luggage are lost in airports every year. In some cases, they can be quickly and easily found with their owners. However, in other cases, they may never be found. To reduce the risk of your luggage being lost or stolen while traveling, it is important to always keep a copy of your travel documents with you

What are the chances of losing my luggage while traveling?

The chances of losing your luggage while traveling are low. Airlines have advanced tracking systems and measures in place to reduce the likelihood of items being lost in transit. In addition, most airlines offer insurance to travelers in case their luggage is delayed or lost.

How much does travel insurance cost in the event of airline delay or loss?

The cost of travel insurance varies depending on the type, duration and destination of your trip. As a general rule, it can range from a few dollars to several hundred dollars. It is important to always read the fine print carefully before purchasing a policy, as some policies may not cover airline delays or losses.

when to use the Smial codes?

For your objects, your relatives, your pets

You can use Smial codes to secure a wide variety of objects. Whatever the medium you want to use, Smial can handle your needs. Find QR code for :

  • lost wallet

    It seems that our libraries are full of books that we don’t like because the good books have been lent and never returned. Keep track of who has yours with Smial.

  • lost-passport

    For your children it is their best friend, their transitional object. All parents know the stress when their child doesn’t have his teddy anymore. With Smial, a good Samaritan can call you.

  • my cat is missing

    If you have glasses, you have at least once looked for them because you didn’t know where you have put them. Smial has a way to help you find your glasses them.

  • lost my keys

    It has become a part of you. When your phone is lost, it is a portion of yourself that disappears. Avoid this inconvenience easily.

  • lost my phone

    Every year, 1 in 5 people lose their keys. Have you already lost yours? Smial offers you a method to be called back.

  • lost my glasses
    ID card

    It wins the prize for lost objects. Make sure you are contacted if you lose your identity card.

  • lost teddy bear

    All companion animals have a tag with a phone number, add more information with Smial to be contacted if your cat disappears

  • remember who I lent a book to

    It is the second most lost item each year. What if Smial helped you not to lose your wallet?

Smial, it's serious
Reactive customer care

If you have a problem we are here to help you

Secure payment

Payment is fully encrypted and secure to protect you

No commitment

You can stop your subscription at any time without any additional cost

Secure data

Your data are protected and are not sold to third parties

Loader Please wait...